All International orders are sent TRACKED. You will be sent tracking information as soon as it becomes available. UK orders are sent by regular post with Royal Mail, however there is an option to upgrade to TRACKED for £6 at checkout.
International orders with tracking £10.00 This is the actual cost, we absorb any additional costs.
UK Standard Delivery £3.99 (does not include tracking)
UK Tracked £6.00
We make every effort to post goods within estimated timescales, however delays are occasionally inevitable due to unforeseen factors. You will be emailed on dispatch of your order and it should take no more than 10 days to arrive but we will be unable to make refund or replacement until 28 days have past from the posting date. The post office will be liable for items damaged in the post.
Everything is well packaged in sturdy cardboard boxes or bubble envelopes. Proof of postage is taken but if you have any problems please contact me.
We accept returns on physical items. Digital items are non returnable (or refundable - see T & Cs)
Return costs are at your own expense (Unless the item is faulty or damaged).
If you have received an incorrect/faulty order please contact us straight away. You have 14 days to let us know about your return and 28 days in which to return it.
Downloadable/digital items are sent by link in an email. All downloads are non refundable. See Terms & Conditions.